CAVA — Order ahead, delivery, rewards

CAVA is a Mediterranean fast-casual restaurant chain with a build-your-own bowl concept. The iOS app enables mobile ordering for pickup or delivery, combining customization flexibility with digital convenience. Users select bases, proteins, toppings, and dressings to create personalized meals, then order ahead to skip lines. The app also manages rewards, payment methods, and order history for streamlined reordering.

CAVA's interface guides users through bowl building with visual clarity. Each customization step (base, protein, toppings, finish) appears sequentially, preventing overwhelm from simultaneous choices. Photography shows actual ingredients, helping users imagine their bowl. The green and earthy color palette reinforces brand identity (Mediterranean, fresh, healthy). Progress indicators show building advancement. The design treats meal assembly as creative expression rather than transactional ordering.

• **Step-by-Step Builder**: Bowl construction proceeds through discrete steps rather than a single complex form. This progressive disclosure simplifies choice overload while ensuring complete orders.

• **Ingredient Visuals**: Each ingredient shows a representative photo. This visual menu helps first-time customers understand options without reading descriptions.

• **Favorites Saving**: Completed bowl configurations save as favorites for one-tap reordering. This acknowledges that most customers develop a go-to order they repeat.

• **Rewards Integration**: Points accumulate automatically with purchases. The simple earn-and-redeem system encourages app usage without complex tier management.

• **Group Ordering**: Multiple people can add items to a single order. This feature serves the common use case of office or family orders from one person's app.

CAVA earns from food sales, with the app driving volume and reducing in-store labor through self-service ordering. Mobile orders tend to include more customizations (higher average ticket) when users aren't rushed by lines. The rewards program builds loyalty without deep discounting — earning a free item requires substantial purchase history. Digital ordering data enables personalization that increases frequency and basket size.